About Wheelfreedom

In 2007, Giles Donald launched Wheelfreedom to improve the lives of the elderly and individuals with physical conditions after experiencing difficulties with sourcing a quality wheelchair for a relative. Motivated to pioneer a change in the mobility industry, we partnered with leading manufacturers specialising in mobility equipment and brought together a team of experts in posture, seating, rehabilitation and neurophysiology. We have since supplied over 40,000 wheelchairs, mobility scooters, powerchairs and other specialised mobility equipment to members of the public and health sector. For a quick mobility solution, we offer next-day delivery for wheelchair and rollator hires placed before 3 pm.

Our Products & Services

From our Chessington HQ, we operate in London and the South East, providing wheelchairs, mobility scooters, powerchairs, rollators, rise and recline chairs, beds, stairlifts and more, with a range of solutions for many of our products including short and long-term hire, purchase and the Motability scheme. 

Our showroom is stocked with a vast range of products to try out to determine the best product for your comfort and lifestyle. If you are unable to travel to our Chessington showroom, we offer home assessments which allow you to try different products in the comfort of your home. Depending on your mobility goals and health, the team will arrange a suitable assessor for your needs. We have non-clinical assessors to assist you if you are looking for wheelchairs, mobility scooters, rollators or other mobility equipment. Patients with complex postural needs will be assisted by our clinical and prescriptive assessors who will provide a deeper analysis of your mobility, physique and health condition. Our clinical and prescriptive team will be able to assist you with specialised seating equipment and mobility aids with complex technology.

We also operate a nationwide manual wheelchair hire service, providing foldable wheelchairs and rollators for next-day delivery across mainland Britain. We pioneered the first national wheelchair hire service, and continue to provide the only all-inclusive hire service to this day.

As we value trustworthiness and impartiality, we do not sell or hire any of our products online because the ideal mobility product for you can differ depending on your health condition and lifestyle goals. By speaking with a member of the team, either over the phone or in person at our showroom, you will be able to make an informed decision and receive a product suitable to your unique needs. 

Arranging an assessment with the team allows us to assist you during your visit to our Chessington showroom. An assessor will be able to guide you through the range of suitable products and provide product demonstrations for you to try the products yourself. This allows you to fully explore your options whilst receiving expert advice.

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Great company, a pleasure to deal with. Enabled us to see the range of powerchairs. The “Try before you buy” scheme is pretty unique & ensures you can be confident of making the right decision.
Jane A.
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Chessington Showroom

Come and visit us
Our industry-leading showroom features a vast range of mobility equipment to view and try out, and we have clinical and product experts on hand to provide you with impartial advice.

Service Centre

For all your servicing needs
Based in our Chessington HQ, our fully equipped service centre is staffed with experienced engineers so we can get your equipment serviced and repaired quickly and efficiently.

Seating Assessments

For complex seating requirements
A seating assessment with us will always start by identifying personal goals for mobility, posture and pressure care to ensure you receive the right product.

BHTA Approved Mobility Supplier

At Wheelfreedom, we are a BHTA approved mobility supplier. The British Healthcare Trades Association (BHTA) brings healthcare and assistive technology companies together to improve industry and consumer standards.

As members of the British Healthcare Trades Association, we are signed up to their Trading Standards Institute approved Code of Practice, demonstrating our commitment to giving our customers the highest levels of service.

Wheelfreedom's Customer Support Team

We have a dedicated customer support team available to talk to you about our products and services on a call, email or through our website’s chatbox. Our customer support team will also endeavour to quickly resolve any issues you might have.