What should you consider when buying a mobility scooter?

Investing in a mobility scooter can be challenging because of the extensive range of scooters available, each with varying features and costs. Considerations can range from size and where you will use your scooter to how comfortable you feel. 

Every scooter has its own unique set of features and is designed to perform best under varying conditions. We have compiled a list of factors to help you make an informed decision and maximise your travel experience with a mobility companion.

1. Where will you drive your scooter?

Smaller scooters are most effective for manoeuvring through indoor environments such as homes or shops, whereas larger scooters provide a more comfortable journey outdoors. Their big wheels generate excellent traction, and the motors are powerful enough for slopes and uneven terrain. 

Scooters are categorised into two class types: class 2 and class 3. 

Although larger scooters perform better outdoors, they weigh significantly heavier compared to small scooters and can struggle to move through tight spaces. Class 2 scooters are smaller, easier to transport and can be put into your boot for everyday travel, while type 3 scooters are larger and can be used on the road. If you are looking for a scooter to travel long distances outdoors, class 3 scooters with larger batteries would be ideal because they offer a longer range. On the other hand, a lightweight and foldable class 2 scooter would be ideal if you prefer using your scooter in grocery stores, restaurants or around town to spend quality time with your loved ones. 

A scooter’s performance is dependent on its environment; it is important to consider where you would use your scooter to choose the right scooter for your lifestyle.

2. How fast do you want your scooter to travel?

In the UK, mobility scooters can travel at either 4 mph, 6mph or 8 mph. Smaller indoor scooters have a maximum speed of 4 mph, and some off-road or pavement scooters can travel at 4 mph or 6 mph, while road scooters typically travel at 8 mph.

Unlike 4 mph scooters, scooters with a speed of 6 or 8 mph are road-legal and come with rear mirrors and turn signals. As a result, only 6 and 8 mph scooters can be used on the road. However, faster scooters are not best suited for a home environment, restaurant or public train transport station because of their size and weight. While active users might like fast scooters for outdoor activities, a 4 mph scooter will be best suited for an urban lifestyle or if you enjoy staying indoors. 

3. Storage space.

Mobility scooters vary highly in size and can take up a considerable amount of space in your car or home. While it can be convenient to store your scooter outdoors, scooters should be stored in a sheltered environment to protect it from the rain and harsh weather. Water can penetrate the scooter and damage the enclosed electrical components and the battery’s lifespan tends to deteriorate when exposed to extreme weather. 

When buying a mobility scooter, it is important to consider the space available for storage and if you have sufficient space in the charging area to fit your scooter. 

4. Do you find your scooter easy and comfortable?

Mobility scooters come in different seat widths and depths, and functions. Some functions can be simple such as a swivel seat or flip-up armrests, while some scooters can have more modern or technological features such as remote control through a smartphone app or an auto-fold function. Different mobility scooters are designed with varying features and some scooters may feel easier to use than others. 

There are different scooters available to cater to unique preferences, weight and height. Before committing to a purchase, it is recommended to ensure your scooter feels comfortable, intuitive to use and seamlessly blends into your current lifestyle.  

5. Avoid buying online without a trial or product demonstration.

Receiving a trial or product demonstration helps you make an informed decision when buying a mobility scooter. Each product has its dimensions and maximum weight capacity, consequently, its configurations have to fit your anatomical measurements and weight. 

Some scooters excel at navigating through uneven terrains, and if you prefer stable scooters it would benefit you to try different scooters around areas you would like to visit with your scooter. Similarly, you might find it useful to try folding and lifting a scooter to fit into your car boot. Having the experience of handling different scooters under different circumstances will allow you to set expectations and determine your ideal scooter. 

6. Insurance and warranties

Not all products and manufacturers offer the same length of warranty. Some manufacturers offer up to five years of warranty on their products while others might offer a couple of years. 

In addition to warranties, Wheelfreedom partners with Fish Insurance which offers different products to cover accidental damage and unforeseen mechanical and electrical breakdowns. However, the insurance does not cover wear and tear. If you would like to be connected to Fish Insurance to discuss their product range, our customer service team is available to help at 0800 025 8005. 

Making a decision

With an extensive range of mobility scooters available in the market, it can be challenging to choose a scooter online without test-driving the scooter yourself. If you need help with navigating the mobility market, we offer free assessments in our Chessington showroom where you will receive product demonstrations and test drive a range of scooters. If you are unable to travel to our Chessington showroom, we can travel to your home and our assessor will bring a range of mobility scooters in a van. Home assessments are £100 which can be refunded with the purchase of a mobility scooter. 

Contact 0800 025 8005 and our customer service team will be happy to arrange an assessment at a convenient time for you.