Introducing our newly appointed retail manager, Ethan Goldberg-Hansen, who has over 12 years of experience in the mobility industry. Ethan effectively delivers mobility solutions to customers using his extensive knowledge of prescriptive and non-prescriptive products, including powerchairs, mobility scooters, wheelchairs, rollators, and other mobility products. He is particularly proficient at managing large teams and has assessed many clients in their homes and showrooms. As a retail manager, Ethan utilises his seasoned background in the mobility industry to deliver an outstanding customer experience at Wheelfreedom.
As a people-oriented individual, Ethan thrives when working with customers. The values at Wheelfreedom particularly resonated with Ethan, he explains, “I previously heard a lot about Wheelfreedom’s reputation, and their values aligned with my ethos and belief. When I visited Wheelfreedom for the first time, the culture among the staff drew me in. Everyone was extremely friendly and greeted me with a smile which made me know it was the place for me”. Appreciating the kindness and impartiality expressed by the team, Ethan continues to foster a positive environment in the showroom and among his colleagues.
In Ethan’s day-to-day role, he oversees the showroom by conducting assessments with clients, managing the products in our showroom and coordinating the team. When conducting assessments with clients, Ethan considers the customer’s physiology, goals and medical conditions to provide carefully tailored mobility solutions designed to optimise functionality and independence.
In 2020, Wheelfreedom pioneered a state-of-the-art showroom that set new benchmarks for the industry and redefined the customer retail experience. Ethan now utilises his expertise to continue providing exceptional customer service and maintain Wheelfreedom's position as an industry leader.
Wheelfreedom’s director, Giles Donald, is excited to welcome Ethan. Giles expressed, “We are delighted to welcome Ethan into the business. He brings with him a wealth of experience from across the industry and we look forward to how he will help us further enhance the services we offer our customers."
For queries and appointments, contact enquiries@wheelfreedom.com or call 0800 025 8005.